MANAGED SERVICES PRODUCT MANAGER

+ NEW VACANCY +
MANAGED SERVICES PRODUCT MANAGER
Exp with IP core services, VPN, IP, VOIP
Expanding Telecoms Company
In Saudi Arabia
katherine@firstresortrecruitment.com

Our client is a rapidly growing Saudi Arabian Telecoms company.
They deliver Telecom Engineering Services to large telecoms providers and network operators. They cover 2G, 3G, wireless and wire-line networks, NGN, VoIP, Data Networks and more. The specialise in the most recently developed and released technologies and standards
We are looking for an experienced MANAGED SERVICES PRODUCT MANAGER to be based in Riyadh, Saudi Arabia

ROLE OVERVIEW
To take a lead role in the development of managed services within the organization. Define a plan and roadmap for establishing and maintaining the services portfolio associated with current and future managed services offered by telecoms operators. Specifically, the target market would be for Saudi Arabia and then as a second priority the other countries within the Middle East.

Ideal candidate should be familiar with IP core services such as
• MPLS,
• Internet Access
• IP Transit
• IPSec
• SSL
• Security
• Hosting

In addition, possess the ability to define and measure Service levels, Service Level Agreements with customers and suppliers/partners.

KEY RESPONSIBILITIES
• Gathers customer and Company historical data to build predictive tools that calculate the potential return on investment for potential Managed Services customers
Assists the VP, Managed Services in developing strategies for prospective clients that have been designated as managed services targets
• Assists in the development and promotion of appropriate pricing strategies
• Employs a thorough understanding of customers, competitors, and market conditions to identify and leverage opportunities in concert with sales representatives
• Build and optimize forecasting models that will help predicting the traffic evolution and revenue forecast that will feed both senior management dashboard and reporting
• To help with monitoring as accurately as possible the evolution of the company’s managed services portfolio and revenue

• Responsible for gaining more granular understanding on the business performance and traffic of new services, unit price trends. Such granularity is fundamental to support product management in identifying the most attractive business priorities and in articulating their business cases

ESSENTIAL REQUIREMENTS
• Extensive experience with VPN Services
• Experience and knowledge of IP, VOIP, Security and Mobile Technologies
• Experience working in Middle East
• Minimum 7 years of demonstrated successful analytical experience in a position that involves analyzing return on investment, deep analytics and building strong business cases for customers with complex business models
• Knowledge of and prior experience with leasing CPEs
• Proven experience with large account, government services, and/or industrial customers preferred
• Strong project management experience with a focus on technical and software-related projects
• Demonstrated, excellent communication skills required
• Must have proven ability to present effectively to executive level customers
• Expert proficiency in Microsoft Office products required

BENEFITS
• Excellent salary package - will depend on experience and interview performance
• Will include excellent high quality benefits package

To apply in confidence please email your CV to katherine@firstresortrecruitment.com

FIRST RESORT GLOBAL RECRUITMENT
Leaders in Executive Level Recruitment in the Middle East
http://www.firstresortrecruitment.com