Position: KPIs / SLAs Engineer

Position: KPIs / SLAs Engineer

Start date: 1 September, 2010
End date: 28 February, 2011
Location: Istanbul/Turkey

Work Description
=============
The KPI / SLA Engineer will work in the Customer NOC in Istanbul performing following tasks:

· Ensures Network Performance/Service data availability

· Network/Service KPIs/SLAs periodic reporting

· Sets and/or Implement KPIs/SLAs definition/threshold/formulae for reporting purposes

· Sets up data collection schedules & post processing

· Sets up Report Templates for Management, Planning & Acceptance

· Network KPIs/SLAs report production and analysis for Management & Engineering

· Proactive maintenance (trend analysis)

· Ensuring the availability of network performance data

· Escalates and follows up according to procedure

.ADDITIONAL information:

The candidate must have:

1. Excel and macro creation competence

3. Database SQL queries / report creation

3. NetAct / Maximo TT knowledge

Please contact me via mail Marie.chaproniere@NetworkersMSB.com or +442083159819