Optimization/Performance (CDMA/GSM) -Manager/Sr. Manager for Kolkata.
Position: Optimisation/Performance (Manager/Sr. Manager)
Technology: GSM / CDMA Technology background is a must for this position
Experience 10+ years
Reporting to Circle Head
Location: Kolkata
Job description in summary
The Performance Lead oversees all aspects of the central and circle operations using planning, monitoring and controlling processes. He/She is responsible for co-ordination of a wide variety of tasks including setting deadlines, assigning responsibilities, and monitoring and summarising progress in circles and central locations.
Detailed Job description
The Performance Lead has the authority to run the day-to-day operations. The Performance Lead should have sufficient latitude to exercise a wide degree of creativity in performing this role.
Technical Skills
The Performance Lead is overall responsible for
• Ensure Best Practices front-line (1st Level) reporting analysis
• Development of all performance and governance reports
• Delivery of reports to end users and/or systems (internal and external)
• Extraction and development of reports to analyse network performance problems (all areas of the network)
• Traffic reports and forecasting for MSC and RAN
• Trending and first line analysis of reports and subsequent resolution
• Improvement and recommendations plans base on abnormal network behaviour
• Analysis of impact and results of any recommended changes to the network from the different groups (RF, Engineering, etc) to improve coverage and/or capacity (includes parameter optimisation, down-tilts and antenna changes, handoffs, call set-up etc.
• Engagement of L2 support to ensure no hardware faults
• Storage of historical network performance data
• Engagement of Optimisation Engineers and/or L3 staff for faults that need to be escalated
• Reporting and tracking against:
• Key Performance Indicators (KPIs) indicating Network and Traffic performance
• Service Level Agreements (SLA’s) indicating Operational Management performance and effectiveness.
• Specialist project support when required to ensure reporting capabilities for all new capability introduced to the network
• Ensure data integrity for all performance related data
• Issue ad-hoc reports as required
• Generation and distribution of all management reports – internal and external
• Traffic patterning and exception reporting
• End Subscriber Service Level Assurance monitoring and reporting.
If you are interested, please send me your resume at: Sharmila.dangra@s2infotech.com
Thanks/ Regards,
Sharmila Dangra
Direct: +91 124 2861 710