Position: KPIs / SLAs Engineer
Start date: 1 September, 2010
End date: 28 February, 2011
Location: Istanbul/Turkey
Work Description
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The KPI / SLA Engineer will work in the Customer NOC in Istanbul performing following tasks:
· Ensures Network Performance/Service data availability
· Network/Service KPIs/SLAs periodic reporting
· Sets and/or Implement KPIs/SLAs definition/threshold/formulae for reporting purposes
· Sets up data collection schedules & post processing
· Sets up Report Templates for Management, Planning & Acceptance
· Network KPIs/SLAs report production and analysis for Management & Engineering
· Proactive maintenance (trend analysis)
· Ensuring the availability of network performance data
· Escalates and follows up according to procedure
.ADDITIONAL information:
The candidate must have:
1. Excel and macro creation competence
3. Database SQL queries / report creation
3. NetAct / Maximo TT knowledge
Please contact me via mail Marie.chaproniere@NetworkersMSB.com or +442083159819
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